better to use: word.ToLower(CultureInfo.CurrentCulture);
nice you cared about the culture, but CurrentCulture will be a better use -> Common Mistake #3 -> https://www.toptal.com/c-sharp/top-10-mistakes-that-c-sharp-programmers-make

using peopleInLine.Count() is a bad practice when you have the Length available, also you might not want to use it in a loop, in this case int[] implements ICollection, so it will return the Length in O(1) complexity.
but if you had another type of IEnumerable that does not implements ICollection it would have count the total collection in O(N) complexity, in each loop iteration - resulting to a undesired complexity of O(N ^ 2).