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    It is 3, its about how many times you do the operation, not what the actual result is. So for 39 you do 3 * 9 = 27, 2 * 7 = 14, 1 * 4 = 4, 4 is a single digit, and you had to perform 3 operations to get to a single digit answer, so your answer is 3 operations. It confused me too.